Terms of Service

These terms govern your use of Milepost, a product of Intellizu LLC (“Intellizu”, “we”, “us”). By creating an account or using Milepost, you agree to them. If you use Milepost on behalf of an agency or other organization, you agree on its behalf and confirm that you have authority to do so; in that case “you” means that organization.

The service

Milepost is a hosted workspace for agencies to manage clients, projects, contracts, billing, support, and a client portal. We may add, change, or retire features over time. If we remove a feature you rely on in a material way, we will give reasonable notice.

Accounts

You are responsible for the accuracy of your account information, for keeping your credentials secure, and for activity under your account. Workspace administrators control who is invited, what roles they hold, and which integrations are connected. Tell us promptly at hello@mileposthq.dev if you believe your account has been compromised.

Your content

You keep all rights to the content you and your workspace put into Milepost. You grant us the permission needed to host, process, transmit, and display that content solely to provide and support the service for you. You are responsible for having the rights and consents needed for the content you upload, including information about your own clients and their staff.

Our Privacy Policy describes how we handle personal information.

Connected services

Milepost can connect to third-party services such as Google Calendar, Jira, QuickBooks Online, and Slack. Those services are provided by their owners under their own terms. When you connect one, you authorize Milepost to access it as described when you connect, and you can disconnect it at any time. We are not responsible for third-party services or changes their owners make.

Acceptable use

You agree not to:

• use Milepost to break the law or infringe anyone’s rights;
• upload malware or content you have no right to share;
• attempt to access accounts, workspaces, or data that are not yours;
• probe, scan, or test the service’s security without our written permission;
• interfere with or place an unreasonable load on the service; or
• resell or provide the service to others except as a feature of your own client relationships (for example, through the client portal).

We may suspend access that violates these terms or threatens the security or stability of the service. Where reasonable, we will tell you first and give you a chance to fix the problem.

Fees and payment

Paid plans are billed in advance through our payment processor according to the plan you choose. Fees are non-refundable except where the law requires or we say otherwise in writing. We may change prices with at least 30 days' notice, effective at your next billing period. If payment fails, we may limit the workspace to read-only access until it is resolved.

Invoices your agency sends its own clients through Milepost are between your agency and those clients.

Cancellation and termination

You can cancel at any time; your plan stays active until the end of the paid period. We may terminate these terms if you materially breach them and do not cure the breach within 30 days of notice, or immediately for serious abuse. After cancellation or termination, you can request an export of your content for 30 days, after which we may delete it as described in the Privacy Policy.

Confidentiality and security

We treat your content as confidential and protect it with reasonable administrative, technical, and physical safeguards. We do not access it except to provide the service, to give support you request, for security, or as the law requires.

Disclaimers

We work to keep Milepost available and accurate, but the service is provided “as is” and “as available”. To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Milepost helps you track work and billing; you remain responsible for your own business, tax, and legal decisions.

Limitation of liability

To the extent the law allows, neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenue. Each party’s total liability arising out of these terms is limited to the amounts you paid us for Milepost in the 12 months before the event giving rise to the claim. These limits do not apply to your payment obligations or to either party’s liability that cannot be limited by law.

Indemnity

You will defend and indemnify us against third-party claims arising from content you upload in violation of these terms or from your violation of the acceptable use rules above.

Changes to these terms

We may update these terms. If a change is material, we will notify workspace administrators by email or in the app at least 30 days before it takes effect. Continuing to use Milepost after that date means you accept the updated terms.

General

These terms, together with any order form or written agreement you sign with us, are the entire agreement between us about Milepost; if they conflict, the signed agreement controls. If any provision is unenforceable, the rest stays in effect. Neither party may assign these terms without the other’s consent, except to a successor in a merger or sale of substantially all of its assets.

These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of laws rules. Any dispute arising out of these terms or Milepost will be brought exclusively in the state or federal courts located in Virginia, and each party consents to their jurisdiction.

Contact

Questions about these terms: email hello@mileposthq.dev or use our contact form.